LOCAL PICKUP AVAILABLE | FREE SHIPPING ON ORDERS OVER $100

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    FAQs

     Local Area Pick Up AVAILABLE!

    For my local customers, I am offering the ability to pick up your order at the Bozeman Farmers Market (from June through September), and locally in Belgrade year round and when the Farmer's Market is not in session, so you don't have to pay for shipping costs. Please select the Pick Up option when checking out and I will contact you to make arrangements to pick up your items at the market or in Belgrade when they are complete.  If you live in Bozeman, Montana or the surrounding area and would like to make other arrangements to pick up your order locally, please contact me prior to placing your order.

     

     Lost Earring

    All earrings come with removable rubber backs, but if you do happen to lose or damage a single earring, many earrings can have a mate made as a replacement. The cost to replace an earring is 50% of current retail price + shipping. Customers are encouraged to return the single earring to the artist to ensure a perfect match.  Please contact me for any replacement earring inquiries.

     

    Custom Work

    I am accepting custom work projects on a very limited basis. If you are interested in having me make something for you, please contact me by email to discuss options.

     

    Repairs

    Items sent for repair will be evaluated upon receipt. Repairs due to faulty construction or design flaws at the fault of the artist are free of charge.

    All other repairs will be charged a repair fee + return shipping.  These may include, damage caused by improper use or storage, elective repairs or changes (resizing, custom changes), damage due to the fault of the customer (dropping, smashing, stepping on).

    If you would like to have an item repaired, please contact me at elevatejewelrymt@gmail.com.